About Us

Let's Corp is a special occasion dress manufacturer and wholesaler. We specialize in homecoming, prom, bridesmaid, mother-of-the-bride, quinceanera, damas, weddings, and other evening wear.

***Shipping Policy:

1. All orders will be shipped with UPS ground services unless otherwise specified.
2. If your order includes multiple items and one (or more) of the items are out of stock: we will ship the rest of your order unless commented otherwise.
3. All freight cost is the customer responsibility. Freight costs are non-refundable. If you refuse or the package is undeliverable for any reason, you will be held responsible for the original freight cost, plus the cost of returning the package to us.
4. We are not responsible for shipment delays related to third-party freight services such as UPS, and it is not a valid reason to refuse or return the package.
5. We do not use customers' carrier accounts.
6. We do offer dropshipping service to your customers for a fee of $10. By using drop ship service, You accept and agree to release Let's Corp of all and any liability arising from any and all issues, but not limited to lost, stolen, damaged, and delays in shipment. You are entirely responsible for the merchandise even while in the possession of the dropped shipped person. We will not accept or be responsible for any and all damage, stolen, and/or missing item claims if this service is used. You will be held responsible for all freight costs and fees if the package is refused or undeliverable for any reason.

***What Payment Method is accepted?

1. Credit Card: Visa, Master Card, American Express, & Discover card. Please download and submit the credit card authorization form to us.
2. Cod Money Order. Please contact us for the money order form.
3. Wire Transfer.
***Order will not be processed until the payment information is received***

***Can I make changes to my order?

1. In order to meet our fast shipping time, we can't guarantee an order can be changed once it's been placed, but we will make every effort to do so. Please call us immediately!
2. Once the package has been shipped, we cannot make any changes.

***Order Cancellation Policy:

1. To cancel orders, please call us at 213.749.1940.
2. Orders that have already been shipped cannot be canceled.
3. We reserve the right to charge up to 10% of the value of the canceled merchandise for handling.

***How to track the progress of my order?

1. When your order is shipped, you will receive an automated shipping confirmation email from your preferred carrier. You will receive a second email with an invoice including your tracking information for your shipment.
2. Please use your preferred carrier tracking feature to find the latest progress of your package.
3. You can call us anytime as well😊

***How is the freight cost calculated for my order?

1. The freight cost will be determined by the following information; a) Service type: commercial or residential address classified by USPS, b) Insured value, c) Weight of the package, d) Dimension of the package, e) Package options such as C.O.D., f) Freight carrier.

***What to do if my order arrives late, is lost, or the item(s) inside the package is damaged in transit?

1. Please contact us and we will assist you in working with the carrier to complete the claim process. Please note: Many carriers are suspending their guaranteed service and shipment delays are not uncommon.
2. Let’s Corp. will not be responsible for the outcome of the claim by the carrier. We do not issue refunds or credit for claims that have been denied by the carrier or until we get credited from the carrier.

***International Orders Policy:

1. The customer is responsible for all taxes and duties (including VAT) imposed by your country of residence. We are not responsible for any packages held by international customs agencies and it is not the responsibility of Let’s Corp. to make the customer aware of these agencies and their actions. Please check with your country’s customs office to determine their procedures and any potential changes.
2. If you refuse or abandon the order, you will not be refunded.
3. We only accept the payment method wire transfer for all international orders.


***Return and Refund Policy:

1. All sales are final. No refunds, returns, or exchanges can be made, except when the item(s) is defective, damaged, or incorrectly delivered.
2. Special, sales, or clearance item(s) are final sales and sold as-is condition, and they are not returnable. No exception.
3. If your order includes multiple items and one (or more) of the items are out of stock: we will ship the rest of your order unless noted otherwise.
***Received a defective, damaged, or incorrectly delivered item(s)?

To report a claim please follow the process:

1. All claims must be submitted by emailing return@letscorp.info within 3 days after receipt of delivery to obtain a Return Merchandise Authorization number (RMA). After the 5th day, no claims will be accepted.

2. All claim must include:
a) Invoice number associated with the item(s).
b) Item number, Quantity, and Color.
c) Reason of return
d) Detailed photos of the item(s).

3. Once your email has been received. We will email you the instruction to return the package. All approved returns must be shipped within 3 days and delivered to us within 14 days of the invoice date to receive a refund.
4. The following requirements must be met in order to receive a full refund of your return:
a) The item(s) must be in mint condition; new, unworn and unaltered, in the original packaging, and all original tags and accessories must be included. The item(s) must not be laundered, stained, or have odors (i.e. smoke, perfume, body odors). The item(s) must match the description of your return reason. If the item(s) is returned for any unauthorized reason(s) and/or does not meet the requirements, no refund will be issued and a reshipping fee will be required. If our UPS return shipping label was used to return the item(s), the freight cost will be due before reshipment.
b) In the event, we receive any item(s) that does not meet the requirements and not found to be defective, and still, in mint condition, a $10 restocking fee may be imposed for each item and refunded as store credit only. If our UPS return shipping label was used to return the item(s), the freight cost will be deducted from the store credit.

***Sizing Recommendations:

We recommend that you chose the size based on your customers' specific measurements and the specific dress' size chart before placing an order. It is frequently the case that an individual's measurements will be between sizes, and in this case, we recommend always choosing the larger size. We do not offer returns or exchanges related to sizing.

*** Please note the reason why exact items may not look exactly as they appear in the catalogs or website. Please be aware of variations in slight colors, sizes, and details.

Actual colors may vary. This is due to the fact that every computer monitor has a different capability to display colors and that everyone sees these colors differently. We try to edit our photos to show the samples as life-like as possible, but please understand the actual color may vary slightly from your monitor. We cannot guarantee that the color you see accurately portrays the true color of the product.

Our suggestion is to purchase a sample or walk into our showroom to see the actual color.

***What are your business hours?

Business Hours (PST):
Mon-Fri: 9:00 AM - 5:15 PM
Sat: Closed
Sun: Closed

***Reserved Rights and Legal Terms and Conditions:

1. Your sign-in user name and password shouldn’t be shared with anyone other than your employees.
2. We reserve the right, in our sole discretion, at any time after receiving your order, to accept or decline your order for any reason. In addition, we may limit order quantity, suspend, or discontinue temporarily or permanently some or all of the services with respect to any or all customers, at any time without notice. Where your order is declined, canceled, or limited, we will inform you of this by appropriate means and you will not be charged. If, however, your order is limited or canceled after your payment received for the purchase, we will issue a refund or store credit to your account in the amount of the charge.
3. By opening an account and using our services, you agree to comply with all of the terms and conditions posted on this website. We may revise the terms and conditions and the policies from time to time. If you do not agree with any of our terms and conditions and policies, you must stop doing business with us and using this website.
4. In the event you may wish to close your account, you may do so at any time by contacting us, but if you have a pending order or an open dispute or claim, or owed balances on your account, you must pay all owed balances and resolve all disputes or claims before your account can be closed. you will remain liable for all obligations related to your account even after your account is closed.
5. If you have any remaining store credit in your account, you must use all your store credit before you close your account. Store credit may not be refunded in any other method of payment, including but not limited to credit cards, cash, company check, money order, cashier check, wire transfer, or transferred to another account.
6. You agree accounts not paid within 30 days of the invoice are subject to a 1.5% monthly finance charge. All uncollected debts will be turned over to a collection agency. You agree to pay for all collection and legal fees and that the court of California shall have exclusive jurisdiction over the parties for all disputes.

If you have any questions, please don’t hesitate to contact us. We thank you in advance for the opportunity and look forward to providing you with quality dresses and excellent customer service.

 

Let's Corp
1125 San Julian St. #A
Los Angeles, CA 90015
United States
Tel: 213-749-1940
Fax: 213-232-1197
Email: sales@letscorp.info